Cancellation Refund Policy | Hassle-Free Returns | Glambank

Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may return products within [Insert Return Period, e.g., 30 days] from the date of delivery. Products must be in unused, unopened condition with all original packaging intact. To initiate a return, please contact us at contact@glambank.in for instructions.
  • Refunds: Once we receive and inspect the returned item, we will process a refund to the original method of payment. Please allow 3-4 business days for the refund to be reflected in your account. Shipping costs are non-refundable, and you are responsible for return shipping costs unless the return is due to an error on our part.

Intellectual Property

  • Trademarks: GLAMBANK and its logos are trademarks of GLAMBANK. Unauthorized use of these trademarks is prohibited. All other trademarks and logos used on our website are the property of their respective owners.
  • Content Ownership: All content on our website, including text, graphics, images, and software, is owned by GLAMBANK or its licensors. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written consent.

User Responsibilities

  • Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
  • Prohibited Conduct: You agree not to engage in any unlawful or prohibited activities while using our website. This includes but is not limited to:
    • Using automated systems to access or interact with our website
    • Attempting to gain unauthorized access to our website or systems
    • Transmitting harmful or disruptive code, viruses, or malware
    • Engaging in any form of harassment or abusive behavior towards others

FAQ's

What is the time window in which I can cancel an order?

You can cancel your order within 24 hours of purchase, provided it hasn't been processed or shipped.

Refunds are issued once your request is approved, typically through the original payment method (bank transfer or credit voucher) within a few business days.

Please contact our customer service team with your order details and a description of the issue, and we’ll assist you with the refund or replacement process.

Yes, certain items like sale products or personalized items may be non-refundable. Be sure to check specific terms for any exceptions.

To initiate a request, you can use the online cancellation option or simply contact our customer service team with your order number and reason for cancellation or refund. We’ll guide you through the next steps.